Our website address is: https://travel.ecuador-rafting.com.
Last Updated: July 5 2023~
- Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide on our reservation website. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
- Information We Collect
2.1 Personal Information
When making a reservation on our website, we may collect the following personal information from you:
- Full name
- Contact information (email address, phone number)
- Payment information (credit card details)
- Demographic information (such as age, gender, and nationality)
- Passport information (if required for the trip)
- Dietary restrictions or special requests
2.2 Collection of Information about Affiliate Partners
We may collect information about our affiliate partners for the purpose of efficiently managing our affiliate program and tracking affiliate performance. The information collected may include, but is not limited to:
- Affiliate’s contact details, such as their name, email address, and phone number.
- Details about the affiliate’s business or website.
- Financial information necessary for processing affiliate payments, such as bank details or online payment information.
- Data related to affiliate activities, such as the number of sales generated by the affiliate, clicks on affiliate links, and other relevant statistics.
We use this information solely within the scope of our affiliate program, including calculating commissions, making payments, communicating with our affiliates, and evaluating program performance. Information collected about our affiliate partners will not be used for other purposes without their explicit consent.
Participation in our affiliate program is entirely voluntary, and affiliates are encouraged to read and understand our affiliate terms, which provide further details on the collection and use of information related to our affiliate program. If you are an affiliate and have any questions or concerns regarding the collection of your information, please contact us at info@ecuador-rafting.com
Please note that the information collected as part of our affiliate program is subject to our general privacy policy, in addition to specific provisions outlined in our affiliate terms. We are committed to safeguarding the privacy of our affiliate partners’ information in accordance with our applicable policies.
2.3 Usage Data
In addition to personal information, we may also collect non-personal information automatically when you use our website. This may include your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to analyze trends, administer the site, track users’ movements, and gather demographic information for aggregate use.
View out terms and conditions for the affiliate program
- Use of Information
We use the collected information for the following purposes:
- To process and confirm your reservations
- To communicate with you regarding your reservation, including trip details and updates
- To provide customer support and respond to inquiries
- To personalize your experience on our website
- To improve our website, services, and customer experience
- To send promotional emails or newsletters (you can opt-out at any time)
- Data Retention and Security
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
- Sharing of Information
We may share your personal information with third parties in the following circumstances:
- With our trusted service providers who assist us in operating our website and providing our services (e.g., payment processors, customer support)
- With our business partners or affiliated companies for marketing purposes (subject to your consent)
- In response to a legal request or to comply with applicable laws, regulations, or legal processes
- In connection with a merger, acquisition, or sale of our business assets, where your personal information may be transferred as part of the transaction
- Third-Party Links
Our website may contain links to third-party websites. We have no control over the content, privacy practices, or security of these websites. This Privacy Policy applies solely to information collected by our website. We encourage you to review the privacy policies of any third-party websites you visit.
- Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. If you would like to exercise any of these rights, please contact us using the information provided in the « Contact Us » section below.
- Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at protection-data@ecuador-rafting.com
By using our reservation website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website.